FAQ
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Are bills included in my rent?
All of the properties we offer exclude bills. However, we are always happy to explain the bill paying process to you at any point during your tenancy.
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How often is rent charged?
We currently operate on a monthly payment system. The specifics of when your rent is due will be outlined in your tenancy agreement.
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Am I responsible for Council Tax?
Broadly speaking - yes. However, if you are a full-time student you are not liable to pay council tax. In order to claim this relief you will need to send proof of your studentship to the relevant council authority.
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Is my deposit protected?
Yes. We are members of the Tenancy Deposit Scheme meaning your deposit is secure. We will only make deductions based on merit.
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Can I view a property in person?
Absolutely. If you would like to view one of our properties, please contact us using the link at the top of the page.
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How often will my property be inspected?
Our caretakers will attend monthly to carry out health and safety checks and test the fire alarms and emergency lighting in the building. Don’t worry, we will give you 2-3 days prior notice to this happening.